Privacy Policy

1. About Zinlight Academy

Zinlight Academy provides online educational assessments, learning activities, progress information and related educational services through academy.zinlight.com.

Because many of our learners are children, we take particular care with information connected to child users and their learning activity.

2. Information We May Collect

Depending on how you use Zinlight Academy, we may collect information such as:

• account information, including name, username and email address;
• parent, guardian or other responsible-adult contact information where applicable;
• membership and subscription information;
• payment status and transaction-related information received through our payment providers;
• learner assessment attempts, scores, results and progress information;
• learning activity within Zinlight Academy;
• school or partner information where a school or organisation works with us;
• messages and information submitted through our contact forms;
• technical information such as IP address, browser type, device information and website activity where necessary for security, functionality or analytics.

We aim to collect only information that is reasonably necessary for providing, operating, securing and improving Zinlight Academy.

3. Children’s Privacy

Zinlight Academy is designed in part for school-age learners, and protecting children’s information is especially important to us.

Where applicable, accounts or services involving children should be created, authorised or supervised by a parent, guardian, school or other responsible adult.

Where consent is required by applicable law for the processing of a child’s personal data, we will seek the appropriate consent or authorisation before relying on that consent.

We do not intentionally use children’s personal information for unrelated advertising or sell children’s personal information.

Parents or guardians who have concerns about information associated with a child may contact Zinlight Academy through our Contact Us page.

4. How We Use Information

We may use information collected through Zinlight Academy to:

• create and manage user accounts;
• provide access to learning activities and assessments;
• record assessment attempts, scores and progress;
• provide reports and learning feedback;
• manage free trials, memberships, subscriptions and renewals;
• process or confirm payments through authorised payment providers;
• provide customer support;
• respond to enquiries;
• maintain the security and reliability of the platform;
• prevent misuse, fraud or unauthorised access;
• improve the functionality and educational experience of Zinlight Academy;
• meet legal, regulatory, accounting or administrative requirements.

5. Payments

Zinlight Academy may use third-party payment providers to process paid memberships.

Payment-card details are handled by the relevant payment provider where applicable. Zinlight Academy does not need to store full payment-card details in order to provide membership access.

Transaction information necessary to confirm payment, activate membership, manage renewals or maintain financial records may be retained as required.

6. Learning and Assessment Records

Zinlight Academy may store assessment attempts, scores, learning activity and related records so that users can receive results, reports and progress information.

These records are maintained for operational, educational, security and legitimate administrative purposes.

Users should therefore not rely on Zinlight Academy as a permanent archival service for learning records.

7. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining appropriate business and educational records, resolving disputes, preventing abuse and meeting legal or regulatory obligations.

Different categories of information may be kept for different periods.

Accounts or records that have remained inactive for an extended period may be deleted, anonymised or archived where appropriate and legally permitted.

8. When We May Share Information

We do not sell users’ personal information.

We may share limited information with trusted service providers where necessary to operate Zinlight Academy, such as providers involved in:

• website hosting and technical infrastructure;
• payment processing;
• email delivery;
• security, maintenance or analytics;
• membership and platform functionality.

Such access should be limited to what is reasonably necessary for the relevant service.

We may also disclose information where required by law, court order, regulatory obligation, protection of users, enforcement of our rights or investigation of suspected misuse.

9. Schools and School Partners

Where Zinlight Academy is used in connection with a school, the school and Zinlight Academy may each have responsibilities regarding information processed through the relevant arrangement.

The exact responsibilities may depend on how the school uses the platform and the terms of the partnership.

Schools should not submit unnecessary personal information about learners.

10. Cookies and Similar Technologies

Zinlight Academy may use cookies and similar technologies that are necessary for functions such as:

• user login and authentication;
• membership sessions;
• website preferences;
• security;
• essential website operation;
• measurement or analytics where enabled.

Where applicable law requires consent for non-essential cookies, such cookies should not be activated without the required consent.

11. Security

We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No website, database or internet transmission can be guaranteed to be completely secure, and users should also take reasonable steps to protect their passwords and account credentials.

12. Your Privacy Rights

Depending on applicable law and the circumstances, you may have rights relating to your personal information, including rights to:

• request access to personal information held about you;
• request correction of inaccurate information;
• request deletion where legally applicable;
• object to or restrict certain processing;
• withdraw consent where processing depends on consent;
• raise a complaint about the handling of personal information.

Some rights may be subject to lawful exceptions, identity verification, record-keeping obligations or other legal requirements.

A parent or guardian may make an appropriate request concerning information associated with a child for whom they are responsible.

13. International Users

Zinlight Academy may be accessed from countries outside Nigeria.

Where personal information is processed or transferred across borders, we will seek to handle it in accordance with applicable data-protection requirements and appropriate safeguards.

14. Third-Party Links and Services

Zinlight Academy may contain links to third-party websites or may rely on third-party services for particular functions.

We are not responsible for the independent privacy practices of third-party websites that users choose to visit. Users should review the privacy information provided by those services where appropriate.

15. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, legal obligations or business practices change.

When material changes are made, the revised policy will be published on this page with an updated revision date.

Continued use of Zinlight Academy after an updated policy becomes effective is subject to the revised policy and applicable law.